Delivery and Returns 

How Do I Place An Order?
You can either order here on our online shop or you can email us, using the following address below.
email: tequilafever@outlook.com
 

Where We Deliver
Delivery must be to the credit card holder's address unless prior arrangement have been made. 

Delivery Charges
We make every effort to keep our delivery charges as low as possible. Our charge depends on the type of product ordered along with location, size and weight of the order.

How we Deliver
Products are delivered using a tracked service, Royal Mail or another courier service depending on location, size and weight of the shipment.

Delivery Times
We try our best to despatch all orders the same day but please allow 3-5 working days to receive your order.

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Missing or Damaged Orders
Even though we securely package every item to endeavour that it reaches you safely and securely, unfortunately on very rare occasions goods can be damaged in transit due to the nature of the products so all postage charges include insurance. If a parcel arrives and the box/packaging appears damaged, please sign for the goods and clearly print "DAMAGED" next to your signature. Then upon opening the parcel, if you find that any product within the box/packaging is damaged please contact us by email or phone (07772378089) within 24hrs so that we can assess the situation.
 

Returns
All goods returned must be sent postage paid to our premises and we recommend this is done via recorded delivery. Goods must be in original condition, containing all original parts and be in a completely re-saleable condition. We reserve the right to refuse any returned goods not sent in compliance of these conditions.
There will be no returns, refunds or credits on special order items, products that have been fitted or used in a non-standard way. This includes custom pieces or complete air suspension kits. 
All returns, either under warranty or for partial refund will not be considered unless accompanied by a copy of the original purchase invoice. A 25% restocking & handling fee may be charged on goods correctly supplied by ourselves.
If you wish to return the goods this must be done within the 14 day cooling off period. To do this you must inform us via email or letter sent via recorded delivery.
Please return your items to the following address:
Tequila Fever
Unit 3, Old CMT Building
Neath Road
Swansea
SA1 2LF
Refunds will be made within 30 days of return of goods.